Terms of Service服务条款
Agreement governing your use of 1010hvac.com and our HVAC services.您使用 1010hvac.com 及暖通空调服务的条款。
Last updated:最后更新： May 8, 20262026 年 5 月 8 日
By accessing 1010hvac.com or requesting service from 1010 HVAC, you agree to these Terms of Service.访问 1010hvac.com 或向 1010 HVAC 请求服务即表示您同意本服务条款。
Use of Website网站使用
Our website is provided for informational purposes and to facilitate communication with our team. You agree not to:本网站为资讯用途并便于与我们团队沟通。您同意不得：
- Use the site for unlawful purposes or to send spam.用于非法目的或发送垃圾讯息。
- Attempt to interfere with site security or other users.试图干扰网站安全或其他使用者。
- Copy, scrape or republish substantial portions of our content without written permission.未经书面许可复制、爬取或重新发布我们的大量内容。
Quotes & Pricing报价与定价
All quotes are valid for 30 days unless otherwise stated. Quotes are based on the information available at the time of assessment; significant changes in scope, equipment availability or material costs may result in revised pricing, which we will discuss with you before proceeding.除非另有说明，所有报价有效期 30 天。报价基于评估时的可用资讯；范围、设备供应或材料成本的重大变化可能导致调整定价，我们会在继续之前与您讨论。
Services & Warranty服务与保修
All installations are performed in accordance with manufacturer specifications and applicable codes. Equipment carries the original manufacturer warranty. We back our workmanship for one year from the installation date for parts and labor we directly provided.所有安装均按厂商规范及适用法规进行。设备享原厂保修。我们为直接提供的零件和工费自安装日起提供一年工艺保固。
Rebate Filing补贴申请
When you authorize 1010 HVAC to file a government rebate on your behalf:当您授权 1010 HVAC 代您申请政府补贴时：
- You agree to provide accurate information needed for the application.您同意提供申请所需的准确资讯。
- Final rebate amounts are determined by the granting agency, not by 1010 HVAC.最终补助金额由发放机构决定，非由 1010 HVAC 决定。
- We do not guarantee specific rebate approval, only that we will file properly and follow up.我们不保证特定补助获批，只保证正确申请并跟进。
Limitation of Liability责任限制
To the fullest extent permitted by law, 1010 HVAC's total liability for any claim arising from our services or website shall not exceed the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.在法律允许的最大范围内，1010 HVAC 因服务或网站引起的任何索赔的责任总额不超过您在索赔前 12 个月内付给我们的金额。我们不对间接、附带或后果性损害负责。
Governing Law适用法律
These Terms are governed by the laws of the State of New York. Any disputes will be resolved as set out in the Dispute Resolution section below.本条款受纽约州法律管辖。任何争议将依照下方「争议解决」章节的约定处理。
Dispute Resolution; Binding Arbitration; Class Action & Jury Trial Waiver
Informal Resolution
Before initiating any claim, you agree to first contact us and attempt to resolve the dispute informally. Most concerns can be resolved this way.
Binding Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms, this website, or our services that cannot be resolved informally shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court. The arbitration shall take place in the county and state in which the Company's principal place of business is located, unless applicable law requires otherwise.
Class Action & Jury Trial Waiver
You and the Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. You and the Company waive any right to a jury trial and any right to participate in a class action or class-wide arbitration.
If any portion of this section is held unenforceable, the remainder of this section shall remain in effect; however, the prohibition on class, collective, or representative proceedings is non-severable.
Changes to These Terms条款变更
We may update these Terms from time to time. Updated versions will be posted on this page with a revised "Last updated" date.我们可能不时更新本条款。更新版本将在本页发布并标注「最后更新」日期。